• 0
  • 1
  • 2
  • 3
  • 4
  • 5

About us


Our Headquarter in Bahrain

QUEST DEBT COLLECTION IS A COMMERCIAL, CORPORATE AND CONSUMER DEBT COLLECTION INTERNATIONAL AGENCY.

Who We Are

WE ARE A FULL SERVICE DEBT COLLECTION COMPANY, WITH THE ABILITY TO COLLECT OUR CLIENT’S DEBTS IN THE MIDDLE EAST, NORTH AFRICA AND AROUND THE WORLD.

What We Do

OUR MANAGING PARTNERS HAVE MORE THAN TWENTY YEARS EXPERIENCE IN THE FIELD OF COMMERCIAL, CORPORATE AND CONSUMER COLLECTIONS. OUR EXTENSIVE KNOWLEDGE, EXPERIENCE AND DEDICATION ENABLE US TO BECOME PART OF CLIENT’S CREDIT AND COLLECTION DEPARTMENT AND TO PROVIDE A BROAD RANGE OF SOLUTIONS TO MEET SPECIFIC NEEDS OF OUR CLIENTS.

IN ORDER TO EXERCISE OUR OUTSTANDING COLLECTION, OUR STAFF IS HIGHLY TRAINED ON NEGOTIATION TECHNIQUES AND IS ABLE TO ENSURE WE CONDUCT PROFESSIONAL SERVICES. OUR AIM IS TO BECOME ONE OF THE BEST IN THE INDUSTRY IN A COMPLIANT METHOD WITHOUT RESORTING TO EXPENSIVE AND LONG LEGAL PROCEEDINGS UNLESS WE HAVE TO.

IN ORDER TO PROVIDE OUR CLIENTS WITH THE BEST SERVICE AVAILABLE, WE APPLY HIGH STANDARD OF QUALITY AND PROFESSIONALISM IN OUR COLLECTION BUSINESS AND PRESERVE OUR CLIENT’S IMAGE AND OUR REPUTATION IN INDUSTRY.

WE WILL ALWAYS DO OUR BEST TO USE THE BEST COLLECTION METHOD TO ENSURE PROPER WAY OF COLLECTING OUR CLIENT’S MONEY AND WHEN WE ARE PAID WE WILL TRANSFER THE MONEY TO OUR CLIENT’S ACCOUNT SONLY WITH NO DELAY.

OUR PARTNERS EXPERIENCE IS MORE THAN 20 YEARS IN THE LEGAL PROFESSION IN THE LOCAL AND GLOBAL ISSUES. WE PROVIDE LEGAL ADVICE TO CLIENTS ON TRADE, NATIONAL AND FOREIGN COMPANIES ALL OVER THE WORLD. WE ALSO PROVIDE CONSULTANCY FOR SOME BANKS AND REPRESENTATION BEFORE THE COURTS IN ALL CASES.

WE STRICTLY ADHERE TO THE INDUSTRY STANDARDS AND GUIDELINES AND PROTECT OUR CLIENT’S REPUTATION AT ALL TIMES.

QUEST Branches


Debt collection services (7 branches all over the world).

Remotely legal consulting (writing and reviewing contracts).

Experienced team members for international legal consulting and debt collection.

Our Services


Debt Collection

 

Credit assessment for individuals

 

Credit assessment of companies

 

Collection of premium real estate

 

Legal advice

 

Resolving financial disputes

 

Online HR system

 

Skip Tracing

 

Credit Reporting

 

Know your Client (KYC)

 

Due Diligence

 

Fraud Investigation

 

Legal Services through our external lawyer

 

I have to attend court

 

the collection of bounced checks and unpaid bills

 

construction and maintenance works of the debt collection

 

Quest for Debt Collection


 

...

Our Vision

To continue supporting our stakeholders globally through our innovative recovery and risk support services.

...

Our Mission

» Integrity is our profession.

» Demonstrating our ability to improve the profitability of our clients.

» Maintaining a quality recovery and risk support services.

» Providing innovative value added services.

...

Our Values

» Accuracy and Speed.

» Strict Confidentiality.

» Collective work and responsibility.

» Innovation and creativity.

» Confidence and trust.

» Patience and Justice.

...

Our Experience

Our management and partners have over 20years’ experience in the field of collection and risk support services. Our key team members have also served in credit and collection divisions for some of the key banks and companies which enhance our services and the knowledge of the unique challenges in collecting delinquent accounts in a fast, efficient and professional manner.

Quest services corporation and commercial collection works as a representative for many of the large commercial and financial institutions, in place to identify customers and non- continuous quest to negotiate to settle the debts in full

Quest company has the tools and expertise to search for fugitives and non- customers known to them or addresses and ways to contact or communicate.

...

Our Staff

Quest for collection has a group of qualified staff (Director General - Collection Manager - and the number of boarders collectors and external staff and administrators) of skilled collectors have been trained to cover the collection and negotiation skills on the scientific and practical bases.

...

Features

Simply, you do not have to make any payment in advance to us for either domestic or international collection services. We will only be entitled upon successful collection of the debt.

...

Commission

Our commission is very competitive and we will quote you our best possible rate depending on the age, value and geographical location of the debtor.

...

Review

When any new case is assigned to us, we will study the case very carefully to understand the cause while ensuring that all related documents are available before proceeding contacting the debtor.

...

Dealing with the debtor

We are committed to offer the highest standard of ethics and integrity.

Our staff and all our partners and associate around the world, works within the law of their respective countries and regulations that governs the collection industry.

We will and at all the time make our best efforts in recovering our client’s debts through highly professional conducts.

...

Reporting

Unless, otherwise stated, we will update our clients once a month of the progress of each case and when progress arises and at any stage.

...

Code of Ethics

Our strict code of ethics ensures each of our staff represents our clients in a confidential, professional and discreet manner throughout the collection process:


» We are committed to uphold the highest possible of ethics and integrity.

» Excellence and superior performance must be practiced at all times.

» Provide our clients the best possible service given and highly maintain their reputation.

» Respecting the debtor at all times.

» Adhere to the requirements of any applicable laws, regulations and rules.

...

Code of Conduct

We are committed to the code of our business conducts and ensure we are adhering to the business secrecy, confidentiality and protection of our client’s data.


Reliability and credibility at all times while dealing with the debtors and stakeholders.


The Code of Conduct also states on treating the staff fairly and equitably and defines breach of conduct and describes the consequences of breaches of conduct.

...

Data Confidentiality

Quest undertakes to keep all the assigned cases/accounts strictly confidential and at all times.






...

Compliance

We at Quest understand why it is critical to be compliant and therefore, are doing our utmost to be abreast of changes by demonstrating our willingness to be compliant with the local or international legislations and client’s requirements.

...

Archive and saving data

We have a safe room and are willing to save the files received from customers in accordance with the policies of insurance and the considered conservation.




...

contract

We are contracted for a year, renewed automatically if one of the parties did not agree otherwise.





Contact us


QUEST Debt Collection

Our Headquarter in Bahrain

a.hamdy@quest-qa.com

Mobile : +973 380 200 80 / +973 175 800 51

Leave us a message